Testimonials

Satisfaction

Customer satisfaction is very important to us, here at Focus Stoves we aim to provide the highest levels of professionalism from our initial sales right through the process.

…and I would like to thank you all at Focus Stoves for the care and attention you have shown us during our stove buying and installation project. Please thank Martin, Anna, Claire and Marie. Please also thank Terry and Robo for their swift and carefull installation work. Aesthetically the end result is better than we had imagined.

Geoff Lake – Tadley, Hampshire

… We would also like to say how extremely efficient your two man team – Clive and Doug are. They are very thorough and nothing was too much trouble for them to ensure they left us with a 100% excellent job. Many thanks – Focus Stoves are an absolute pleasure to deal with.

John & Christine Pead – Greyshott, Surrey

…I am pleased to report our complete satisfaction with the Pioneer 400 Stove. Friends to whom you had installed a Clearview stove some 2 years ago, told us to look no further than Focus Stoves. Your service was first class and your workforce efficient, sensitive and entertaining. Please pass on our appreciation to Pete, Clive and Doug. I was dreading the experience but I need not have worried !

Margaret Lamont – Chichester, West Sussex

…an excellent service from start to finish. A big thank you to the fitters, who were very professional – it was a very difficult chimney stack to get the liner down and a very small fireplace to manoeuvre and install a stove in.

Jenny & Tom Friday – Ash, Hampshire

You came highly recommended by a number of our friends in the area who have had wood burning stoves fitted by Focus and we were not disappointed. It was a pleasure to deal with people who were knowledgeable and informative, punctual in delivery, meticulous in application and thorough in completing the work in a tidy and professional manner.

Kelvin Hatt – Liphook, Hampshire

The purchase and fitting was a painless experience and the fitting engineers were both helpful and efficient, leaving no residual debris. It is a pleasure to express total satisfaction, dealing with an efficient company and purchasing a British product.

M Austin – Bishops Waltham, Hampshire